Last updated: May 28, 2026
By accessing or using home-reach.com (the “Site”) or any HomeReach service, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the Site or services.
HomeReach is a direct-mail advertising platform that helps local home-service businesses reach verified homeowners through targeted postcard campaigns. We may also provide related communication services such as email and SMS for campaign setup, follow-up, and customer support.
Program Name: HomeReach Sales & Customer Communications
Program Description. By providing your mobile phone number to HomeReach and checking an SMS consent box, submitting a form with SMS consent language, texting HomeReach first, replying to a HomeReach message with consent, or verbally requesting text follow-up, you agree to receive SMS / text messages from HomeReach related to your inquiry, quote, appointment, service request, account, or HomeReach services.
Message Types and Frequency. Messages may include requested information, appointment coordination, quote follow-up, campaign or service updates, proposal/order updates, account support, and customer support replies. Message frequency varies based on your relationship with HomeReach and your request, typically up to 4 messages per month unless you are actively coordinating a campaign, quote, or support issue.
Message & Data Rates. Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to messages sent and received. HomeReach is not responsible for any carrier fees you incur.
Opt-In. SMS consent is optional and is not required as a condition of purchasing HomeReach services. Web forms that request SMS consent identify HomeReach as the sender, describe the types of messages you may receive, disclose that message frequency varies and message and data rates may apply, and link to these Terms and our Privacy Policy before submission.
Opt-Out (HOW TO STOP MESSAGES). You can cancel the SMS program at any time. Reply STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any message you receive from HomeReach. After you reply STOP, you will receive one final confirmation message and then no further SMS will be sent from HomeReach. If you wish to rejoin, reply START (or YES, UNSTOP).
Help (HOW TO GET HELP). Reply HELP to any HomeReach message for assistance, or contact us directly:
Carrier Disclaimer. Carriers (including Verizon, AT&T, T-Mobile, US Cellular, and others) are not liable for delayed or undelivered messages.
Privacy. See our Privacy Policy for details on how we handle your phone number and message content. HomeReach does not sell, rent, or share your mobile phone number or SMS opt-in information with any third party for marketing or promotional purposes. Mobile opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers are used only by HomeReach and our SMS delivery provider (Twilio) to operate the messaging program.
Consent Not Required. You can use HomeReach and purchase HomeReach services without consenting to promotional SMS messages. If you decline SMS consent, HomeReach may still contact you by email or other non-SMS methods where permitted.
By providing your email address, you consent to receive transactional and marketing emails from HomeReach related to our services. You may opt out of marketing emails at any time using the unsubscribe link in any email or by contacting jason@home-reach.com. Transactional emails (order confirmations, receipts, campaign status) will continue regardless of marketing opt-out status.
All orders are processed securely through Stripe. By placing an order, you authorize HomeReach to charge the payment method you provide. Refunds are governed by HomeReach’s order-specific terms communicated at checkout. Subscriptions auto-renew at the cadence stated at the time of purchase unless cancelled before the next billing cycle.
You agree not to misuse the Site or our services. Specifically, you will not:
All content, branding, and software on the Site are owned by HomeReach or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.
The Site and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. To the fullest extent permitted by law, HomeReach is not liable for indirect, incidental, special, or consequential damages arising out of your use of the Site or services. Our total liability for any claim is limited to the amount you paid HomeReach in the twelve (12) months preceding the claim.
We may update these Terms from time to time. Material changes will be posted on this page with a revised “Last updated” date. Continued use of the Site or services after changes are posted constitutes your acceptance of the updated Terms.